We offer a 30-day trial! After you receive your luggage, you have 30 days to travel with it. Take it with you to everywhere in the world! Don't worry too much, just use it! Within 30 days, if you think Hontus luggage is not for you, we will give you a full refund. If you are located in U.S, just send us an email at firstname.lastname@example.org. We won't ask you any questions but provide you a free shipping label. If you want to return an international order within the 30-day trial, email us at email@example.com. Shipping costs of international returns are the responsibility of customers.